Terms of Sale and Refund Policy

Land to Grid site reports · Version 1.3 (3 November 2026)

1. About us

1.1 Land to Grid is a trading name of Albany Property & Capital Limited, a company registered in England and Wales under company number 09132725. Our registered office is c/o GSJ Accountants Ltd, 26 Bessborough Road, Harrow HA1 3DL, which is also our address for letters and complaints. Our VAT number is GB 192 3090 14.

1.2 You can contact us by email at hello@landtogrid.co.uk or by post at our registered office. Our website is landtogrid.co.uk.

1.3 In these terms "we", "us" and "our" mean Albany Property & Capital Limited, trading as Land to Grid. "You" means the person or organisation ordering a report. "Our people" means our directors, officers, employees, agents and contractors (and those of our group companies).

1.4 You are a consumer if you are an individual buying wholly or mainly for purposes outside your trade, business, craft or profession. If you farm the land, let it, or hold it through a company, partnership or trust, you are probably buying as a business. Some parts of these terms apply differently to consumers and businesses; where they do, we say so.

1.5 Our status. We are not a firm of surveyors or valuers and are not regulated by any professional body for this service. The report is not a valuation or survey and is not prepared under, or regulated by, any professional body's rules or standards.

2. What the report is – and the only thing we promise to do

2.1 Scope of the service. For each site you order, we will run our automated screening and send you a PDF report setting out, from the third-party public data sources listed in 2.2 and the information you gave us, as at the date shown in the report:

• the site details you gave us;
• the electricity network operator's area, the nearest substation shown with spare capacity in the operator's published data (named, with its voltage, type and distance from the site), and a band showing the level of published spare capacity (headroom). We do not give exact capacity figures;
• any upstream network constraint shown in the published data;
• mapped planning and environmental designations at the location, and other general practical points;
• an indicative range of battery storage rents, shown per MW of installed capacity only, and a typical range for option fees, drawn from published market evidence; and
• general next steps that landowners commonly take.

That is the whole of the service. We do not promise to do anything else, and the report does not cover anything not listed above.

2.2 Data sources. The report is produced from data published by third parties, mainly: electricity network operators' (DNO) published capacity data; national planning and environmental datasets (planning.data.gov.uk); postcode and mapping data (postcodes.io, Ordnance Survey and OpenStreetMap); and published market evidence on battery storage rents. Where we refer to HM Land Registry or other sources, we have not searched them for your site unless the report says so.

2.3 Third-party data is not checked or guaranteed. We do not create, check or control that data. It changes often, may be out of date, incomplete or wrong, and may not reflect the real position on the ground or on the network. We give no promise or warranty that any third-party data, or the report's results based on it, is accurate, complete or current.

2.4 Desktop and automated. We do not visit the site, check title, contact the network operator or the planning authority, or carry out any survey, search, measurement or inspection. The results are produced by software applying general rules to the data, not by a professional's judgment of your particular site.

2.5 The named substation. The substation named is the nearest with indicative capacity on the network operator's published data. This does not mean a connection to it will be offered or available; any connection is subject to the network operator's application and studies. Naming it is not an offer, and capacity is not reserved for your site; it changes as other projects apply.

2.6 What the report is not. The report is not:

• a valuation of any kind, or an opinion of the rent, option fee or price your land would achieve. The rent and option fee figures are general ranges from published market evidence. They must not be used as a valuation, for example by a lender, or for tax, accounts, a sale or a court;
• a survey, or planning, legal, tax, financial, environmental or grid connection advice;
• a grid connection offer, or any assurance that capacity is or will be available or reserved;
• a guarantee or promise of any grid connection, planning consent, rent, option fee, offer or deal; or
• an offer by us or by any developer to take an option or lease of your land.

2.7 General information only; take advice. The report is provided "as is", for general information only. It is a first screening to help you decide whether to look further. You must not rely on it as the basis for any decision, including whether to sign, negotiate or turn down an option, lease or other agreement, or to spend money. Before making any decision you must take your own independent professional advice and make the further checks a professional would recommend.

2.8 Gaps in the data. The national planning datasets we use currently cover England only, and some areas have no published network data. Where data for your site is missing, the report says so. Where the report says we will check a point by hand, we will do so and tell you the result before, or with, the report; that check is also a desktop check of published information only.

2.9 What you need to read it. The report is a PDF file. You need a device with a PDF reader (most phones, tablets and computers have one) and an email account that can receive PDF attachments (each report is typically well under 1 MB).

3. Ordering and how the contract is made

3.1 To order, you choose one or more sites with a Green or Amber result, then check the order on the review page. The review page shows each site, the price per site and the total price including VAT. You can correct any mistake by going back to your results, or by changing your name or email on the review page, before you continue to payment.

3.2 Before you pay you must tick two boxes. The first confirms that you want us to start straight away and that you will lose your right to cancel once your report has been sent (see the Refund Policy below):

☐ Send my report straight away. I understand I can't cancel for a refund once it's been sent.

The second confirms that you accept these terms and understand what the report is:

☐ I accept the Terms of Sale and understand the report is an indicative desktop check, not professional advice or a grid connection offer.

You are then taken to the secure payment page run by our payment provider, Stripe, where the total price is shown again before you pay.

3.3 The contract is made when your payment is confirmed to us by Stripe. We then email you an order confirmation with the sites ordered, the price paid including VAT, when we aim to deliver, a record of the boxes you ticked and when, and a link to these terms. Please keep it.

3.4 We keep a record of your order, including the wording you agreed to and when. These terms are available on our website at all times and you can save or print them. The contract is in English only.

3.5 We may decline an order, for example if the data for a site cannot support a report. If we do, we will tell you and refund the price of that site in full.

4. Price and VAT

4.1 Each report costs £60 including VAT (£50 plus VAT at 20%). Where you order reports on ten or more sites in one order, each site from the tenth onwards costs £42 including VAT (£35 plus VAT); the first nine sites are £60 including VAT each. For example, 10 sites cost £582 including VAT (£485 plus VAT). VAT is charged at the standard rate, currently 20%. There are no other charges.

4.2 The total you pay, including VAT, is shown on the review page and on the payment page before you pay. The price you pay is the price shown when you place your order, even if our prices change later.

4.3 With your report(s) we send a VAT receipt showing our VAT number, the price of each site, the total excluding VAT, the VAT and the total paid. If you need a full VAT invoice showing your business name and address, please email us and we will send one.

4.4 The price reflects the service. The price is low because the report is an automated screening of public data, not a bespoke professional service, and because our liability is limited as set out in section 9. Bespoke advice from a land agent, surveyor or solicitor would cost considerably more and carry wider responsibility.

5. Payment

5.1 Payment is taken in full when you order, by card (and Apple Pay or Google Pay where offered) through Stripe. We do not see or store your card details.

5.2 Your bank or card statement will show LANDTOGRID.

6. Delivery

6.1 Your report(s) and VAT receipt are sent by email straight after payment, to the email address you gave. All the reports in one order are sent together. Occasionally we need to check a report before it is sent, which may take a little longer.

6.2 If you have not received your report, please check your spam or junk folder and then email us. We will send it again free of charge.

6.3 If we have not sent your report within 10 working days of payment, you may cancel the affected sites and we will refund them in full. This does not affect your other rights.

6.4 We are not responsible for delay caused by events outside our reasonable control, such as a failure of a third-party data source or service. If that happens we will tell you, and if the delay goes beyond the period in 6.3 you may cancel for a full refund.

7. Cancelling

Your right to cancel, including how it is affected when you ask us to prepare and send your report straight away, is set out in our Refund Policy below, which forms part of these terms.

8. Using the report – only you may rely on it

8.1 The report is prepared for you alone. You may use it to help decide whether to look further into battery storage on your land, and you may show it, for that purpose, to your professional advisers, lender, agent, tenant, family members or business partners, and to developers you are talking to.

8.2 We own the copyright and other rights in the report. We give you a non-exclusive, non-transferable licence to use, copy and share it for the purposes in 8.1. You must not publish it, sell it or use it to offer a service to others. Parts of the report contain public data used under its publishers' licences.

8.3 No one else may rely on the report. We accept no responsibility or liability of any kind to anyone other than you, including anyone you show the report to. If you share it, you must tell them this.

8.4 Third-party rights. Except as set out in 9.6 (which our people may enforce), no one other than you and us has any right under the Contracts (Rights of Third Parties) Act 1999 or otherwise to enforce any of these terms. We and you may change or end these terms without anyone else's consent.

9. Our liability to you

9.1 What we never exclude or limit. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited by law. If you are a consumer, nothing in these terms affects your legal rights (see 9.2).

9.2 If you are a consumer – your legal rights. We must provide the service described in section 2 with reasonable care and skill, the report must match that description and the information we gave you before you ordered, and as a PDF (digital content) it must be of satisfactory quality and fit for its purpose (which, as explained in section 2, is a general first screening, not advice). If we fail in this, you are entitled to have the report corrected or re-done, or, if that is not possible or not done within a reasonable time, to a price reduction, which may be a full refund. These are your legal rights under the Consumer Rights Act 2015. Citizens Advice (citizensadvice.org.uk) can give you more information.

9.3 If you are a consumer – losses we are not responsible for.

• (a) Unforeseeable loss. If we break these terms or are negligent, we are responsible for loss you suffer that is a foreseeable result of that. Loss is foreseeable if it was obvious it would happen, or if both of us knew it might happen when the contract was made. We are not responsible for loss that was not foreseeable.
• (b) Business use. We supply the report to consumers for private use. If you use the report for any business, commercial or investment purpose, we have no liability to you for any loss of profit, rent, income, business, business opportunity or contract, or for business interruption.
• (c) Decisions taken without advice. Because the report is a general screening that tells you to take independent advice before deciding anything (section 2.7), loss that results from a decision you take without that advice, or that the advice or further checks would have avoided, is not a foreseeable result of any fault in the report.
• (d) Overall cap. Subject to 9.1, and except where the law does not allow it, our total liability to you for all claims arising out of or in connection with a report, whether in contract, negligence or otherwise, is limited to the price you paid for that report. This cap does not apply to our liability under the Consumer Rights Act 2015 for damage to your device or other digital content caused by the report.

9.4 If you are buying as a business. This clause applies instead of 9.2 and 9.3. Subject to 9.1:

• (a) Only one promise. Our only obligation is to provide the service described in section 2 with reasonable care and skill. All other conditions, warranties, representations and terms, whether express or implied by statute, common law or otherwise (including as to the accuracy, completeness or currency of any data, results, quality or fitness for purpose), are excluded to the fullest extent permitted by law. The report is provided "as is".
• (b) Excluded losses. We have no liability, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise, for any: loss of profit; loss of rent, premium, option fee or other income; loss of business, contract or opportunity; loss of or reduction in land or property value; wasted expenditure (including professional, planning or application fees); loss of or damage to data; loss of goodwill; or any indirect or consequential loss – in each case whether or not foreseeable and even if we were told it might happen.
• (c) Cap. Our total aggregate liability arising out of or in connection with an order, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise, is limited to the price you paid for the report or reports to which the claim relates.
• (d) Time limit. Any claim must be notified to us in writing, with reasonable details, and legal proceedings must be started, within 12 months of the date of the report concerned. After that, the claim is waived and we have no liability for it. This does not apply to claims under 9.1.
• (e) Entire agreement and non-reliance. These terms, the order confirmation and the "Basis of this Report" section of each report are the whole agreement between us. You confirm you have not relied on any statement, representation or promise not set out in them, including anything said on our website, in marketing or by our people. This does not limit liability for fraud.
• (f) Why these limits are reasonable. You agree these limits are reasonable given that: the price is low (section 4.4); the report is an automated screening of third-party public data that we do not control; you are told clearly before you buy what it is and is not, and to take independent advice before any decision; you are free to obtain bespoke professional advice instead; and you are better placed than we are to know, and to insure against, the value of your decisions about your land.

9.5 Separate parts. Each part of this section 9 is separate. If a court decides any part (for example the cap) does not apply, the rest still applies.

9.6 No personal claims against our people. The contract is with Albany Property & Capital Limited only. Our people provide their work on behalf of the company and do not accept any personal responsibility to you. You agree not to bring any claim personally against any of our people (whether in contract, negligence or otherwise) in connection with the report or these terms. This does not limit any claim you have against the company itself, which remains responsible for its people to the extent set out in these terms, and does not apply to death or personal injury caused by negligence or to fraud. Each of our people may enforce this clause 9.6 under the Contracts (Rights of Third Parties) Act 1999.

9.7 Consumers – time limits. If you are a consumer, the normal legal time limits for bringing a claim apply, and nothing in these terms shortens them.

10. Your information

We use your details to take payment, prepare and send your report, keep accounting and VAT records and deal with any questions or claims. We will contact you about other matters only if you agreed to that, and you can ask us to stop at any time. See our Privacy notice.

11. Complaints

11.1 If you are unhappy with a report or our service, please email hello@landtogrid.co.uk with your order reference. We aim to reply within 5 working days.

11.2 If a report is faulty – for example it does not match the description in these terms or contains a mistake on our part – we will correct it or refund you.

11.3 If you are a consumer, your statutory rights are not affected. We are not obliged to use, and do not currently use, an alternative dispute resolution provider; you can contact Citizens Advice, or bring a claim in the courts.

12. General

12.1 We may change these terms from time to time. The terms that apply to your order are those shown on our website when you placed it.

12.2 You may not transfer your rights under these terms to anyone else without our agreement. We may transfer ours to another business, and if you are a consumer we will tell you and it will not reduce your rights.

12.3 If a court finds part of these terms unenforceable, the rest stays in force.

12.4 These terms are governed by the law of England and Wales. If you are a consumer, you may bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts there, and you keep any protection given to you by the law of the part of the UK where you live. If you are a business, the courts of England and Wales have exclusive jurisdiction.

Refund Policy

This Refund Policy forms part of the Terms of Sale above.

R1. Summary

• You can cancel and get a full refund at any time before your report is sent to you, whether you are a consumer or a business.
• Once your report has been sent, you cannot cancel simply because you have changed your mind, because you asked us to start straight away.
• If a report is not as described in the Terms of Sale or contains a mistake on our part, we will put it right or refund you. This does not depend on the 14-day period.
• The report is an automated, indicative desktop screening of third-party public data, not a valuation or professional advice. Changes in, or errors in, that third-party data are not a mistake on our part (R5.3).

R2. Your legal right to cancel (consumers)

If you are a consumer, the law gives you the right to cancel your order within 14 days of the day the contract is made (the day your payment is confirmed), without giving a reason. That right is affected if you ask us to start straight away, as explained below.

R3. Asking us to start straight away

Most customers want their report promptly, so before you pay we ask you to tick this box. You cannot order without ticking it:

☐ Send my report straight away. I understand I can't cancel for a refund once it's been sent.

By ticking it you expressly ask us to start work during the 14-day cancellation period, and you agree that we may send you the report (digital content) during that period. This means:

• Before your report is sent, you can still cancel by telling us (see R6). We will refund you in full, with no deduction for work we have already done.
• Once your report has been sent to you, you lose the 14-day right to cancel for the reports sent. All the reports in one order are sent together.

We repeat the wording you ticked, and the date and time you ticked it, in the order confirmation email we send when your payment is confirmed and before we send any report, so that you have a permanent record of it.

If you would rather not ask us to start straight away, please email us before ordering and we will arrange your report so that it is sent after the 14-day period has ended.

R4. Business customers

If you are buying in the course of a business, the 14-day legal right to cancel does not apply, but you may still cancel for a full refund before your report is sent (R1), and R5 and R6 apply to you.

R5. Refunds when something goes wrong

R5.1 We will refund the price of the affected site in full if:

• we cannot produce a report for a site you ordered (for example because the data needed is not available) – we will tell you and refund that site;
• we have not sent your report within 10 working days of payment and you ask to cancel; or
• you were charged twice or charged the wrong amount (we will refund the difference).

R5.2 If a report contains a mistake on our part (for example, we did not correctly apply our screening to the data, or we used the wrong site details) or does not match the description in the Terms of Sale, tell us and we will correct it and send it again free of charge. If we cannot, or do not do so within a reasonable time, we will reduce the price or refund it in full. If you are a consumer these are your rights under the Consumer Rights Act 2015, and nothing in this policy affects them.

R5.3 We do not give refunds because third-party published data was wrong, incomplete or out of date, or changes after your report's date, or because a network operator, planning authority, developer or adviser later takes a different view. The report is an automated desktop screening of published data as at its date, and we do not check or guarantee that data (Terms of Sale, section 2). If you are a consumer, this does not affect your rights under the Consumer Rights Act 2015.

R6. How to cancel or ask for a refund

Tell us clearly that you wish to cancel, by email to hello@landtogrid.co.uk or by post to Albany Property & Capital Limited, c/o GSJ Accountants Ltd, 26 Bessborough Road, Harrow HA1 3DL, giving your order reference (it begins LTG-R). You may use the model cancellation form below, but you do not have to. If you cancel by email before the report is sent, we will stop work as soon as we read it.

We refund to the card or payment method you paid with, and do not charge a fee for doing so. We will make the refund without undue delay and in any event within 14 days of the day you told us you wished to cancel (or, for a refund under R5, within 14 days of our agreeing it). Your bank may take a few more days to show it.

Model cancellation form

(Complete and return this form only if you wish to cancel the contract.)

To: Albany Property & Capital Limited, trading as Land to Grid, c/o GSJ Accountants Ltd, 26 Bessborough Road, Harrow HA1 3DL, hello@landtogrid.co.uk
I/We hereby give notice that I/We cancel my/our contract for the supply of the following digital content / service: Land to Grid site report(s), order reference LTG-R…………
Ordered on: ……………
Name of consumer(s): ……………
Address of consumer(s): ……………
Signature of consumer(s) (only if this form is sent on paper): ……………
Date: ……………

Version 1.3 (3 November 2026). Land to Grid is a trading name of Albany Property & Capital Limited, registered in England and Wales, company no. 09132725, registered office c/o GSJ Accountants Ltd, 26 Bessborough Road, Harrow HA1 3DL, VAT no. GB 192 3090 14.